Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on Échiquier Boutique, as part of our buying and selling process, we collect the personal information you provide, such as your name, address, email address, or phone number.

When you browse Échiquier Boutique, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

As part of email marketing, with your permission, we may send you emails about Échiquier Boutique regarding new products and other updates or your unfinished orders.

ARTICLE 2 - CONSENT

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting your information.
If we ask you to provide your personal information for another reason, for marketing purposes for example, we will directly ask for your explicit consent, or we will give you the opportunity to refuse.

How can you withdraw your consent?

If, after giving us your consent, you change your mind and no longer consent to us contacting you or collecting your information, you can notify us by contacting us at contact@echiquier-boutique.com or by registered mail to 652 Avenue de la République, Bâtiment l'Esterel - 07500 Guilherand-Granges, FRANCE

ARTICLE 3 – DISCLOSURE

We may disclose your personal information only if required to do so by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Échiquier Boutique is hosted on Shopify Inc. They provide us with the online commerce platform that allows us to sell you Échiquier Boutique services and products.
Your data is stored in Shopify's storage system and databases. Within the general Shopify application, your data is kept on a secure server protected by a firewall.

For payment, if you complete your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained only as long as necessary to complete your order. Once your order is complete, the purchase transaction information is deleted. Therefore, we do not have direct access to the information you used to place your order. This information is transmitted through Shopify and the payment processors.

Indeed, all direct payment gateways comply with the PCI-DSS standard. This payment card industry data security standard, PCI-DSS (Payment Card Industry Data Security Standard), is established by the five major card networks (Visa, MasterCard, American Express, Discover Card, and JCB). These standards ensure the secure processing of credit card data when you make purchases on Échiquier Boutique and through its service providers.

For more information, please see Shopify's Terms of Service by clicking here .

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the services provided by third-party providers that we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us, such as payment processing.

However, some of these providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions on Échiquier Boutique.

Regarding these third-party providers, we recommend that you carefully read their privacy policies so that you understand how they will handle your personal information. You can find Visa's policy here , American Express's here , MasterCard's here , JCB's here , and Stripe's here .

It's important to remember that some of these third-party providers may be located in, or have facilities in, a jurisdiction different from yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party provider, your information could then be governed by the laws of the jurisdiction where that provider is located or where its facilities are located, for example.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction could be disclosed under U.S. law, such as the Patriot Act.

Once you leave the Échiquier Boutique website or are redirected to a third-party website or application for your payment, you are no longer governed by this Privacy Policy or by Échiquier Boutique's General Terms and Conditions of Sale and Use.

You may be redirected from Échiquier Boutique by clicking on certain links on our site. We are not responsible for the privacy practices of these other sites and recommend that you carefully review their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it will be encrypted using SSL and stored with AES-256 encryption. This means that no human will have access to the full card number. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-standard security measures.

COOKIES

Below is a list of cookies we use. We have listed them below so you can choose whether or not to allow them.

_session_id , is a unique session identifier that allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit saves cookies for 30 minutes from the last visit. After that, no data is recorded. This cookie is used by the Echiquier-Boutique provider's internal statistics tracking system to record the number of visits.

_shopify_uniq , this file expires at midnight the following day based on the visitor's location. This cookie calculates the number of visits to a store by a unique customer.

cart , this unique identifier persists for 2 weeks and stores information related to your shopping cart.

_secure_session_id , is a unique session identifier.

`storefront_digest` is also a unique identifier. It is undefined if the store has a password. It is used to determine whether the current visitor has access or not.

ARTICLE 7 – AGE OF CONSENT

By using Chess Shop, you represent that you are at least the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependent on you to use Chess Shop.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If Échiquier Boutique is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.

ARTICLE 9 - SMS MARKETING

By entering your phone number at checkout and initiating a purchase, as well as subscribing via our marketing mailing list, you agree that we may send you SMS notifications (for your order and including abandoned cart reminders) or SMS marketing offers.

The number of marketing text messages will not exceed 30 per month. You can unsubscribe from further text messages by replying with the word STOP. Sending text messages or using automated systems requires you to provide the recipients' phone numbers or names. This data will be stored and used to communicate campaign analysis and results, including message delivery status, sending status, and, in some cases, whether the purchase resulted in a sale to Échiquier Boutique.

If you choose to use our link shortener in text messages, we will collect this information to determine whether the link was clicked and use it to display results in analytics. Any other third-party services you choose to use outside of smsbump.com, our text messaging provider, the system we use to send SMS messages (third-party link shorteners, GA tracking, etc.), will be subject to their specific policies, which you must accept.

When sending text messages, we will transmit the data to our text messaging provider to process the messages. Information is only shared with our provider when a marketing campaign is initiated and the messages are sent. If recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at contact@echiquier-boutique.com so that we can successfully unsubscribe them.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, amend or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Officer at contact@echiquier-boutique.com or by mail with the subject line: Re: Privacy Officer

652 Avenue de la République, Esterel Building - 07500 Guilherand-Granges FRANCE