General Terms and Conditions of Sale and Use
Please read the terms of use for Échiquier Boutique carefully before browsing its pages. By logging in to Échiquier Boutique, you agree to these terms without reservation.
Terms of use:
Échiquier Boutique (https://echiquier-boutique.com) is offered in various web languages such as HTML, HTML5, Javascript, or CSS.
The aim is to provide better user experience and more appealing graphics; we recommend using modern browsers.
The Échiquier Boutique team uses all its resources to ensure reliable information and equally reliable updates to its websites.
However, omissions or errors may occur, and the user should therefore ensure that the information is accurate and report any changes to the site if they deem it necessary.
Échiquier Boutique is not responsible for any use made of the information in question. The same applies to any direct or indirect damage that may result.
Cookies:
The website https://echiquier-boutique.com may ask you to accept cookies. This is for statistical and display purposes. A cookie is a piece of information placed on your hard drive by the server of the website you are visiting. It contains various data stored on your computer. This data is contained in a simple text file. A server will access this file to read and record its information.
And several parts of Échiquier Boutique are not functional without accepting cookies.
Hyperlinks:
The website https://echiquier-boutique.com may provide links to other resources available on the Internet or to other websites. Échiquier Boutique cannot control the sites linked to from this site.
Échiquier Boutique is not responsible for, and therefore does not guarantee, the availability of these sites or external sources. Échiquier Boutique cannot be held liable for any damage resulting from the content of these sites or external sources, regardless of their nature.
The same applies to all information, products, or services offered, and to any use that may result from them. It is the user's responsibility to comply with their terms of use and to consider the risks associated with such use, which are therefore entirely their responsibility.
Furthermore, no one may create a hyperlink to Échiquier Boutique without the express, explicit, and prior authorization of Échiquier Boutique. This applies to users, subscribers, and visitors of the websites in question.
If someone wishes to create a hyperlink to Échiquier Boutique, they must send an email to Échiquier Boutique via the address available on the website.
This email must request permission to create a hyperlink. Échiquier Boutique may accept or decline this hyperlink request without providing a reason.
Services provided:
Échiquier Boutique strives to provide the most accurate information possible on its website, https://echiquier-boutique.com. All of Échiquier Boutique's activities and information about Échiquier Boutique are presented on our website, https://echiquier-boutique.com.
The information on https://echiquier-boutique.com is not exhaustive and the photos on Échiquier Boutique are not contractual.
Indeed, the information provided is subject to change since its publication online. Therefore, all information displayed on https://echiquier-boutique.com is for informational purposes only and is subject to change.
Contractual limitations on data:
The information on Échiquier Boutique is as accurate as possible and is updated regularly. However, Échiquier Boutique may contain inaccuracies or errors. If you find any, please report them by sending an email to contact@echiquier-boutique.com.
In your email, describe the situation as precisely as possible, i.e. by giving the URL of the page in question, from which machine you are visiting the Chess Shop and with which internet browser).
Any content downloaded from Échiquier Boutique is done so at the user's own risk, and the user is solely responsible for it. Échiquier Boutique, not Échiquier Boutique, will not be responsible for any damage to the user's computer or any data loss resulting from such downloads.
Furthermore, users of Échiquier Boutique agree to access the site using suitable equipment, meaning free of viruses or malware and with a functional browser. Échiquier Boutique cannot be held liable for any hypertext links on Échiquier Boutique that lead to other resources on the internet.
Intellectual property:
All content on the website https://echiquier-boutique.com is the exclusive property of Échiquier Boutique. This includes graphics, images, text, videos, animations, sounds, logos, GIFs, and icons, as well as their formatting, with the exception of trademarks, logos, or content belonging to other partner companies or authors, without limitation.
It is forbidden to reproduce, distribute, modify, adapt, retransmit or publish, even partially, these different elements without the express written consent of Échiquier Boutique.
Any representation or reproduction of these materials, regardless of the method used, constitutes copyright infringement and will be prosecuted. Failure to comply with this prohibition constitutes copyright infringement and may result in civil and criminal penalties for the infringer. Furthermore, Échiquier Boutique may take legal action against the infringer.
Disputes:
These terms and conditions are governed by the laws of Delaware. Any disputes arising from the interpretation or performance of these terms and conditions shall be subject to the exclusive jurisdiction of the courts where the company's registered office is located. English shall be the language of reference for the resolution of any disputes.
Personal data:
You are not required to provide your personal data when you visit Échiquier Boutique.
General terms and conditions of sale:
ARTICLE 1: SCOPE OF APPLICATION
These general terms and conditions of sale on this page apply to all sales concluded on Échiquier Boutique through the website https://echiquier-boutique.com.
ARTICLE 2: ORDERS
Shopify's automatic order registration systems will be considered valid proof of the nature and content of the order. Échiquier Boutique will confirm acceptance of the order to the customer at the email address they provided.
The sale will be considered final upon validation of payment by Échiquier Boutique. This means from the date of payment validation for orders paid online by credit card. In any case, Échiquier Boutique reserves the right to refuse or cancel any order from a customer suspected of fraud or with whom there is an existing dispute regarding payment for a previous order.
ARTICLE 3: AVAILABILITY OF ITEMS
When our offers and their prices are displayed on the website, they are valid. The availability indicated when the customer visits the site depends on the stock levels at Échiquier Boutique and, of course, at our suppliers.
To create the Échiquier Boutique sales catalog, we work with databases. These databases are enriched with information provided by our suppliers. This database contains over a hundred items, and not all of them are stocked in our warehouse. Therefore, Échiquier Boutique's offerings are subject to the availability of items from our suppliers.
In the event that an item is permanently discontinued by our suppliers, that item will be removed from our sales catalog. In other cases, a new order may be placed within a certain timeframe.
In the event of unavailability of an item that has been ordered, an email is sent to inform the customer about the item(s) concerned.
When placing an order, a link to delivery times will be displayed. An order confirmation will also be sent by email providing customers with an estimated delivery time.
This timeframe is calculated based on the availability of the item, the delivery time, and the mode of transport selected by the customer.
Whether at the time of placing the order or 24 hours later, i.e. before the order is shipped, the customer can cancel their order.
Special features: Items available for pre-order
On Échiquier Boutique, upcoming items are available for pre-order at https://echiquier-boutique.com. This means you can reserve one or more items. This reservation must correspond to a specific release date. This release date will be announced by Échiquier Boutique when the pre-order period opens. Échiquier Boutique reserves the right to change the pre-order opening date at any time, as it is solely responsible for the marketing of these pre-ordered items.
Échiquier Boutique will endeavor to ship items to customers who have made a reservation up to the stock provided by the supplier for the release day from the final sale date.
ARTICLE 4: PRICE
The prices listed on Échiquier Boutique are in euros (€) and are net, excluding shipping costs. These prices include the price of the products, processing costs, handling costs, and packaging fees. Prices are subject to change at any time without notice.
Please note that items will be billed based on the price in effect at the time the order was placed. All orders will therefore be billed and payable in euros (€). Any customs duties or local taxes will be the responsibility of the recipient.
ARTICLE 5: SHIPPING COSTS
Shipping costs correspond to the cost of delivery. These costs also include a contribution to preparation and postage fees. Grouping all items into a single order therefore allows you to pay shipping costs only once. However, customs duties or local taxes may apply to several different items within the same order. This can be explained, in particular, by the fact that even if shipping costs are paid in one payment, delivery may be made in several parts for different items in the same order. This is because some items ship from different warehouses.
It should also be noted that it is not possible to combine two or more separate orders into a single order. Therefore, shipping costs will be charged for each order, even if these orders were placed by the same person on the same date with the same delivery address.
ARTICLE 6: PAYMENT
The payment method offers maximum security guarantees. To pay, you must use a bank or private label card, whether it be a Visa, Eurocard, or Mastercard, directly on the website in the payment form provided during the ordering process (secure entry via SSL encryption).
This form will ask you to provide the type of bank card, the card number (without spaces between the digits), the expiry date, and finally the security code located on the back of your card. No banking information is transmitted via Échiquier Boutique, as explained in the privacy policy: https://echiquier-boutique.com/pages/politique-confidentialite
Therefore, payment by bank card is perfectly secure and your order is registered and validated as soon as the payment is electronically accepted by your bank.
ARTICLE 7: DELIVERY
Home delivery and delivery to a collection point are available. The order preparation time plus shipping time are included in the delivery timeframe. Échiquier Boutique ships worldwide. However, some items may not be available everywhere. If you have any questions, please contact Échiquier Boutique by email at contact@echiquier-boutique.com. You will receive an email explaining the order tracking process.
Due to the current situation, delivery may take up to 20 days. This period begins upon receipt of the order shipment confirmation email. This delivery time does not always include preparation time for certain items. Échiquier Boutique is not bound by the delivery time announced by the shipping service if this timeframe is exceeded. However, the customer service team will do its best to satisfy Échiquier Boutique customers.
ARTICLE 8: GUARANTEE - RETURNS - REFUNDS - RIGHT OF WITHDRAWAL
The items supplied by https://echiquier-boutique.com are new and guaranteed to be compliant and free from defects. These items are identical to those found in traditional stores. They come from all the publishers and suppliers listed on the site.
If an item is defective or does not conform to the order, you have 14 business days from the date of receipt to request an exchange or refund. If the 14-day period ends on a Saturday, Sunday, or public holiday, the exchange or refund option will be extended to the next business day.
To benefit from this, you will need to return the new or unused items in their original packaging, in their entirety, undamaged, accompanied by all possible accessories, instruction manuals and documentation, i.e. imperatively in its original cellophane packaging and with the corresponding invoice.
Before proceeding with this return, it is preferable to send proof of the defect(s) via photos to the email address contact@echiquier-boutique.com.
When exercising the right of withdrawal, Échiquier Boutique is obligated to reimburse the customer for all sums paid, free of charge, with the exception of return shipping costs. These return shipping costs are the responsibility of the customer and will almost always be incurred for international shipments. This will result in a certain return shipping cost, which we wish to emphasize. The reimbursement will be issued within a maximum of 14 business days from the date of receipt of the returned package(s).
The return shipping costs will then remain your responsibility.
First, no cash-on-delivery shipments will be accepted under any circumstances. Second, as stated in the returns and refund policy, if you have not yet received your refund, please check your bank account again.
Next, contact your credit card issuer, as there may be a delay before your refund is officially posted. Then, contact your bank. There is often a processing time required before a refund appears in your account.
If, after completing all these steps, you still haven't received your refund, please contact us at contact@echiquier-boutique.com. We will check what's happening in our system. Again, we apologize for asking you to take these steps, but we want to give your requests our full attention. We lose time when a request isn't preceded by certain verification steps. We obviously want to dedicate that time to giving the best possible attention to the requests we receive.
ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISK
Ownership of the products will only transfer to the buyer upon full payment of the price, regardless of the delivery date. However, the risk of loss or damage to the products will transfer upon delivery and acceptance by the buyer.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Échiquier Boutique is the producer and owner of all or part of the databases comprising this site. By accessing this site, the customer acknowledges that the data it contains is legally protected, and is specifically prohibited from extracting, reusing, storing, reproducing, representing or retaining, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or any qualitatively or quantitatively substantial part of the content of the databases appearing on the site they are accessing.
ARTICLE 11: LIABILITY
The product descriptions in the https://echiquier-boutique.com database were entered based on information provided by the publishers. Échiquier Boutique is not responsible for the content of the works and cannot be held liable to the purchaser. Échiquier Boutique cannot be held responsible in the event of force majeure (strike, flood, fire, etc.).
The products offered comply with current French law. Échiquier Boutique accepts no responsibility if the delivered item does not comply with the legislation of the country of delivery (censorship, prohibition of a title or author, etc.). Échiquier Boutique is not responsible for the content of websites to which hyperlinks may lead from its own website.
ARTICLE 12: APPLICABLE LAW
All clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions covered herein, shall be subject to French law.
ARTICLE 13: PURCHASER'S ACCEPTANCE
These general terms and conditions of sale and the prices are expressly agreed to and accepted by the purchaser, who declares and acknowledges having full knowledge thereof, and therefore waives the right to rely on any contradictory document and, in particular, his own general terms and conditions of purchase, the act of purchase implying acceptance of these general terms and conditions of sale.
These conditions are subject to change at any time without notice by Échiquier Boutique - General terms and conditions of sale updated on September 1, 2022.